Terms of service

Welcome to Khawaja Global. By accessing and using our website, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use our website.


1. Business Information

Khawaja Global is a B2B exporter of surgical, dental, and orthopedic instruments based in Sialkot, Pakistan. Our website is intended for businesses, distributors, wholesalers, importers, hospitals, and healthcare organizations.


2. Products & Quotations

All product information provided on our website is for general information purposes only.

Product availability, specifications, and quotations are subject to confirmation.

Prices are not displayed on our website. Customers are requested to contact us to receive a customized quotation based on their requirements.


3. Orders

An order will only be considered confirmed after both parties have agreed on the quotation, product specifications, payment terms, and delivery arrangements.

We reserve the right to accept or decline any order at our discretion.


4. Payment Terms

Payment methods and payment terms will be agreed upon during the quotation and order confirmation process.


5. Shipping & Delivery

Shipping arrangements, production time, and delivery schedules depend on the order quantity, product specifications, and customer requirements.

Although we make every effort to deliver orders on time, delays caused by customs clearance, logistics providers, or circumstances beyond our control may occur.


6. Returns & Refunds

Please refer to our Refund & Return Policy for complete information regarding returns, replacements, and refunds.


7. Intellectual Property

All content on this website, including text, images, logos, graphics, and product information, is the property of Khawaja Global unless otherwise stated.

No content may be copied, reproduced, or used without prior written permission.


8. Limitation of Liability

Khawaja Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products, except where required by applicable law.


9. Governing Law

These Terms & Conditions shall be governed by the laws of Pakistan.


10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be published on this page with the updated effective date.


11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Khawaja Global
Email: globalkhawaja@gmail.com
Phone / WhatsApp: +92 325 5069367
Location: Sialkot, Punjab, Pakistan